Patient Access

Patient Feedback

Compliments, suggestions and observations help us improve care for everyone. You may complete this form anonymously.

What would you like to share?

Department or service (optional)Other service (optional)Month of your visit (optional)Your name (optional)Leave blank to remain anonymous.Email address (optional)Telephone number (optional)

Rate your experience

Optional. Tap a star again to clear a rating.

Overall experience

Staff communication

Waiting time

Cleanliness and environment

Finding your way around

Your feedback *Please avoid detailed clinical information. Do not include other patients' details.A member of staff may contact me about this feedback.

Submitting is not publishing

Submitting this form sends your message privately to UNTH. It is not published on this website. Complaints, reports and feedback are reviewed by authorised hospital staff, and only a patient experience that you have consented to, and that a UNTH reviewer has edited or anonymised and approved, may ever appear publicly.

How your information is handled

The information you provide is transmitted securely and held confidentially by the University of Nigeria Teaching Hospital. It is used only to respond to your submission and is never published on this website, included in site search, or used to train artificial-intelligence systems. Please do not include detailed clinical or diagnostic information in this form.

This form is not monitored around the clock

Do not use this form in an emergency. If the situation is urgent, call the hospital emergency line or go directly to Accident and Emergency at Ituku-Ozalla.

Routing of feedback

Awaiting UNTH confirmation: the administrative inbox or unit that should receive these submissions has not yet been confirmed. Until then, every submission is stored securely in the hospital's private records for review by authorised staff.