Question 1

How do I book an outpatient appointment?

Accepted Answer

Outpatient appointments are booked at the records office on the Ituku-Ozalla campus. Referral letters from a primary care provider are helpful but not always required.

Question 2

Do I need a referral to be seen?

Accepted Answer

For most specialist clinics a referral letter is recommended so that the receiving team has relevant clinical background. Emergency care is available without a referral.

Question 3

Is the hospital covered by the National Health Insurance Scheme?

Accepted Answer

Yes. UNTH accepts patients under the National Health Insurance Scheme. Bring your enrolment details on arrival.

Question 4

What are the visiting hours?

Accepted Answer

General wards: 16:00 to 18:30 daily. Paediatric wards: 12:00 to 18:30 daily. Intensive care visits are arranged with nursing staff.

Question 5

Can children visit patients?

Accepted Answer

Children under twelve are discouraged in adult wards and intensive care, both to protect the child and the patient.

Question 6

Is parking available on site?

Accepted Answer

Yes. Signposted visitor parking is available on the Ituku-Ozalla campus.

Question 7

Which programmes does UNTH offer?

Accepted Answer

UNTH hosts training schools and specialised programmes in Nursing, Midwifery, Medical Laboratory Science, Nurse Anaesthesia, Ophthalmic Nursing, Peri-Operative Nursing, Cardiothoracic Nursing, Community Health, and Medical Records.

Question 8

How do I apply?

Accepted Answer

Admission notices are advertised annually. Follow the application instructions on the individual school page and in the official notice.

Question 9

Where is UNTH located?

Accepted Answer

The permanent campus sits at Ituku-Ozalla along the Enugu to Port Harcourt Expressway, about 21 kilometres from Enugu city.

Question 10

How do I make a complaint?

Accepted Answer

Complaints can be raised with any ward manager, at the Patient Relations desk, or through the contact form on this website. All complaints are logged and reviewed.

Frequently Asked Questions

Patients FAQs

Visitors FAQs

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General FAQs